JokaBet Terms and Conditions

Welcome to JokaBet. These Terms and Conditions govern your access to and use of our gaming platform at jokabet.com, including our casino games, live dealer tables and sportsbook. By creating an account with Joka Bet, you confirm that you have read, understood and agreed to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

JokaBet is owned and operated by Porkoverdera SRL, a company registered in Costa Rica, and we operate under a Costa Rica gaming license. Our platform was established in 2023 and serves international players in accordance with the restrictions set out below.

Eligibility and Account Registration

To open an account at Joka Bet, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require every player to register only one account. Duplicate accounts discovered during our reviews may result in suspension of all associated balances.

• You must provide accurate, current and complete registration information
• You must be the legitimate owner of any payment method used for jokabet login and transactions
• You must not be located in a restricted territory listed below
• You are responsible for keeping your jokabet casino login credentials confidential

Restricted Territories

We do not accept registrations or payments from residents of the United States, Spain, France and its overseas territories, the Netherlands, Germany, Israel, Lithuania, the Dutch West Indies, Curacao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, Iran, North Korea and Afghanistan. In addition, we restrict access from jurisdictions on the FATF blacklist and greylist and from a number of other countries where local regulations prevent us from offering our services, including Cuba, Syria, Sudan, Venezuela, Pakistan and several others detailed in our compliance policy. If you access JokaBet from a restricted location using a VPN or false information, we reserve the right to close your account and void any winnings.

Account Verification

We are required to verify the identity of our players before processing the first withdrawal. As part of our know-your-customer procedures, we may ask you to submit a government-issued ID, proof of address and confirmation of your payment method. This verification step is a standard part of the jokabet withdrawal process and helps us prevent fraud and comply with anti-money-laundering obligations.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Bitcoin, Litecoin, Tether and other cryptocurrencies. Our internal operating currency is EUR, though we also support CAD, NZD, CZK, ZAR, BGN, HRK, RON, AUD and various digital currencies. The minimum deposit is typically €20 or its equivalent, though this may vary by country and payment method, with lower thresholds of €2, €5, €10 or €15 applying in certain regions.

Withdrawals at Joka Bet start from €50 in most cases, with country-specific minimums ranging between €50 and €120. We process withdrawals through Visa Original Credit Transfer, Mastercard Payment Transfer, bank transfer and cryptocurrencies. Our jokabet withdrawal time typically involves processing within 72 hours, with most requests approved and released within 24 business hours. Once your withdrawal is released, the jokabet casino withdrawal times for crediting depend on your chosen method — bank transfers usually settle within 24 working hours and may take up to 5 business days, while e-transfers are generally completed within 24 hours.

We apply daily, weekly and monthly withdrawal caps that increase according to your loyalty rank; the current applicable limit is always visible in the Withdrawal section of our cashier. Wins exceeding €15,000 may be paid in monthly instalments of up to €15,000 until the balance is fully settled.

Bonuses and Promotions

At JokaBet, we offer a generous welcome package spread across your first three deposits, totalling up to €1,500 in bonus funds plus 250 free spins. Our jokabet bonus code structure works as follows:

• First deposit: 100% up to €500 plus 150 free spins, wagering requirement 35x the bonus, valid for 7 days
• Second deposit: 55% up to €500 plus 100 free spins, wagering requirement 35x the bonus, valid for 7 days
• Third deposit: 100% up to €500, wagering requirement 35x the bonus, valid for 7 days

Any jokabet promo code offer requires that your real money balance be used first before bonus funds become eligible for wagering. Withdrawing or transferring your deposit before turnover conditions are met will forfeit the bonus and any associated winnings. Certain promotions carry a maximum-win multiplier applied to the bonus amount, and deposited funds must be wagered at least once prior to withdrawal.

We also run a sportsbook welcome package across your first three deposits: 100% up to €100 on the first, 75% up to €150 on the second, and 50% up to €200 on the third. Ongoing promotions at Joka Bet include weekly sports cashback, ComboBoost multipliers up to 1.5x, Cash Out functionality, the Predict and Win contest with a €10,000 prize pool, Daily Esports Battle and our Weekly Champion draw. Additional offers include Weekly Cashback up to 25%, Rakeback up to 18%, the Highroller Bonus, Sunday Reload, and large-scale tournaments such as SpinoLeague and Drops & Wins. We reserve the right to amend, cancel or withdraw any jokabet no deposit bonus or other promotional offer at our discretion, subject to applicable regulations.

Loyalty Program

Our loyalty system rewards consistent play through four rank groups — Bronze, Silver, Gold and Platinum — earned via Wager Points and Deposit Points. As you climb through JokaBet's tiers, you unlock enhanced weekly reloads, improved wheel spins, higher cashback percentages, points rakeback, a dedicated VIP Club, priority withdrawal processing, and from Gold 2 onward, a personal VIP manager. Platinum members receive our highest cashback boost and full access to every VIP benefit we offer.

Games and Providers

We provide access to more than 6,000 games, including 919 slots and 115 live dealer titles, sourced from over 115 providers such as Pragmatic Play, Play'n GO, Playson, BGaming, Amatic, BetSoft, Endorphina and Microgaming. Our live casino, powered by Evolution and Pragmatic Play Live, features popular titles including Crazy Time, Sweet Bonanza CandyLand, Lightning Roulette and PowerUp Roulette. JokaBet also offers a sportsbook covering cricket, soccer, basketball, tennis, ice hockey and esports markets.

Responsible Gaming

We are committed to promoting responsible gaming across our platform. You may request deposit limits, session time reminders, self-exclusion or a temporary cooling-off period at any time by contacting our support team. We encourage every player to treat gambling as entertainment rather than a source of income.

Customer Support

Our support team is available 24/7 via LiveChat and email at support@jokabet.com, with assistance offered in English and Spanish. Whether you have a question about a jokabet bonus code, need help with jokabet login, or require guidance on our jokabet app, our Help Center and live agents are ready to assist.

Intellectual Property

All content on our platform, including graphics, software, trademarks and game titles, remains the property of JokaBet or our licensed providers. You may not reproduce, distribute or exploit any part of our services without our written consent.

Limitation of Liability

We strive to maintain a stable and secure platform, but we do not guarantee uninterrupted access to Joka Bet at all times. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control.

Amendments and Termination

We reserve the right to amend these Terms and Conditions at any time. Continued use of JokaBet after changes are published constitutes your acceptance of the updated terms. We may suspend or close accounts found in breach of these terms, including those involved in fraud, bonus abuse or multiple account creation.

Governing Law

These terms are governed by the laws of Costa Rica. Any disputes arising from your use of our services will be resolved in accordance with our licensing jurisdiction.

Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to our team at support@jokabet.com. We are here to help with any queries related to your account, bonuses, or the general use of JokaBet.